Part-Time In-Store Tech Sales & Service Pro

Telstra Corporation; Cairns Regional; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

30% Telstra service discount

16 weeks paid parental leave

Telstra superannuation 12%

Flexible working hours

Job summary

Telstra is seeking a part-time Retail Customer Service & Sales Consultant in Cairns. You will deliver an outstanding in-store customer journey, guide customers to the right Telstra products, and work with the team to achieve store goals.

The role emphasizes exceptional service, product knowledge, and a collaborative store culture. Ideal candidates showcase strong communication, a solution-oriented mindset, and a passion for learning about technology.

Qualifications

• Excellent communication skills and a friendly, approachable manner.
• Ability to identify customer needs and tailor product recommendations.
• Proven sales orientation with ability to hit KPIs and targets.
• Willingness to learn about Telstra products and services.
• Positive attitude and resilience in a busy retail environment.
• Experience helping customers and providing great service in person.

Responsibilities

• Deliver exceptional customer experiences by helping customers find suitable products and services.
• Stay up-to-date with devices and services to provide informed guidance.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to maintain a welcoming store environment and achieve store goals.

Skills

Great communication

Solution oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra is seeking a part-time Retail Customer Service & Sales Consultant in Cairns. You will deliver an outstanding in-store customer journey, guide customers to the right Telstra products, and work with the team to achieve store goals.

The role emphasizes exceptional service, product knowledge, and a collaborative store culture. Ideal candidates showcase strong communication, a solution-oriented mindset, and a passion for learning about technology.