In-Store Tech & Sales Consultant

Telstra Corporation; Cairns Regional; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Telstra discounts

12% superannuation

Paid parental leave

Career development

Job summary

Telstra Retail in Cairns is seeking a Retail Customer Service & Sales Consultant to provide frontline customer support, help customers select products and activate services, and troubleshoot basic issues while upholding retail standards.

You will stay up-to-date with the latest devices and services, apply consultative selling to meet sales targets, and work with your team to maintain a welcoming store environment and drive store performance.

Qualifications

• Excellent communication and interpersonal skills.
• Previous customer-facing experience is a plus.
• Proactive, solution-oriented with sales drive.
• Willingness to learn and adapt in a fast-paced retail environment.

Responsibilities

• Help customers find the right products and services to suit their needs.
• Stay up-to-date with Telstra devices and services and provide informed guidance.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming store environment.

Skills

Communication

Sales

Customer service

Problem solving

Job description

Telstra Retail in Cairns is seeking a Retail Customer Service & Sales Consultant to provide frontline customer support, help customers select products and activate services, and troubleshoot basic issues while upholding retail standards.

You will stay up-to-date with the latest devices and services, apply consultative selling to meet sales targets, and work with your team to maintain a welcoming store environment and drive store performance.