Part-Time Tech Sales & Customer Service Pro

Junee Southern Cross; Townsville City; Vor Ort; AUD 39.000 - 56.000; Teilzeit

Benefits dieser Stelle

Telstra employee discounts

16 weeks paid parental leave

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Extra leave options (up to 4 weeks)

Training & career growth programs

Flexible working hours

Performance rewards

12% superannuation

40% off Telstra services

Zusammenfassung

Telstra Retail is seeking a part-time Customer Service & Sales Consultant in Townsville. You will assist customers with product selection, service activation, and troubleshooting, delivering positive experiences in-store.

The role emphasizes a customer-focused, tech-savvy approach and offers opportunities to grow within a iconic Aussie brand. The role requires strong communication, a solutions mindset, and the ability to meet sales targets while maintaining excellent service.

Qualifikationen

• Excellent interpersonal and communication skills for frontline customer interactions.
• Able to explain product features and services clearly to customers.
• Demonstrated willingness to learn about new devices and services.
• Ability to meet and exceed sales targets through consultative selling.
• Comfortable working in a fast-paced retail environment.
• Experience in customer-facing roles is a plus.

Aufgaben

• Deliver Exceptional Customer Experiences by helping customers select products and services.
• Be the Go-To Tech Expert by staying informed about latest gadgets and Telstra services.
• Achieve and Excel using consultative selling to meet KPIs while keeping customers connected.
• Collaborate with team to create a welcoming environment and support store goals.

Kenntnisse

Customer service

Sales

Communication

Tech knowledge

Problem solving

Teamwork

Adaptability

Jobbeschreibung

Telstra Retail is seeking a part-time Customer Service & Sales Consultant in Townsville. You will assist customers with product selection, service activation, and troubleshooting, delivering positive experiences in-store.

The role emphasizes a customer-focused, tech-savvy approach and offers opportunities to grow within a iconic Aussie brand. The role requires strong communication, a solutions mindset, and the ability to meet sales targets while maintaining excellent service.