Part-Time Tech & Customer Solutions Consultant

MYKEY People; Cairns Regional; On-site; AUD 44,000 - 47,000; Part time

Benefits offered by this job

12% Superannuation

Generous discounts

Leave options

Training & career growth

Flexible working hours

Recognition & rewards

Inclusive culture

Job summary

Telstra in Cairns is seeking a Part Time Customer Service & Sales Consultant to provide frontline support, help customers select products, activate services, and troubleshoot basic issues. You will create positive experiences through strong communication and by upholding retail standards.

Key duties include delivering exceptional customer experiences, acting as the go-to tech expert, achieving sales targets and KPIs, and collaborating with your team to support store goals.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to learn product details and offer suitable solutions.
• Comfort with achieving sales targets and KPIs.
• Retail or front-line service experience a plus.

Responsibilities

• Deliver exceptional customer experiences by guiding product selection and activation.
• Be the go-to tech expert with up-to-date gadget knowledge.
• Aim to meet/exceed sales targets and KPIs while assisting customers.

Skills

Customer service

Sales skills

Communication

Problem solving

Resilience

Job description

Telstra in Cairns is seeking a Part Time Customer Service & Sales Consultant to provide frontline support, help customers select products, activate services, and troubleshoot basic issues. You will create positive experiences through strong communication and by upholding retail standards.

Key duties include delivering exceptional customer experiences, acting as the go-to tech expert, achieving sales targets and KPIs, and collaborating with your team to support store goals.