Tech-Savvy Retail Consultant - Part Time Sales & Service

Ovolo Hotels Group; Brisbane; Hybrid; AUD 38,000 - 54,000; Part time

Benefits offered by this job

Telstra discounts

Flexible hours

Career development

Job summary

Telstra is hiring a Part Time Customer Service & Sales Consultant in Brisbane. You will assist customers with product selection, service activation and basic troubleshooting, delivering friendly, solution-focused service and driving store performance.

You will stay up-to-date with Telstra products, provide guidance, and work with the team to meet sales targets while maintaining a welcoming environment for customers and colleagues alike.

Qualifications

• Great Communication Skills
• Solution-Oriented Approach
• Sales Drive to meet KPIs
• Passion for Learning and development
• Resilience and Positivity
• Customer-Facing Experience preferred but not required

Responsibilities

• Provide frontline customer support with product selection and service activation
• Troubleshoot basic issues and guide customers to solutions
• Meet or exceed sales targets and KPIs while maintaining customer satisfaction
• Collaborate with store team to create a welcoming environment and achieve goals
• Stay up-to-date with Telstra products and services
• Deliver exceptional customer experiences and maintain retail standards

Skills

Communication

Customer service

Sales drive

Solution-oriented

Learning mindset

Resilience

Job description

Telstra is hiring a Part Time Customer Service & Sales Consultant in Brisbane. You will assist customers with product selection, service activation and basic troubleshooting, delivering friendly, solution-focused service and driving store performance.

You will stay up-to-date with Telstra products, provide guidance, and work with the team to meet sales targets while maintaining a welcoming environment for customers and colleagues alike.