Cairns Retail: Customer Service & Sales Pro | Flexible Hours

Telstra

Cairns Regional

On-site

AUD 66,000 - 81,000

Full time

8 days ago

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Benefits offered by this job

Telstra discount 30%

240 brand partners

16 weeks parental leave

Telstra Extra Day Off

Career growth & learning

Job summary

Telstra is seeking a Full Time Customer Service & Sales Consultant in Cairns to deliver exceptional customer experiences, assist with product selection, activations, and troubleshooting while driving sales targets. You will join a iconic Aussie brand committed to connecting Australians through technology.

You’ll stay current on latest gadgets and services, provide knowledgeable guidance, and collaborate with your team to create a welcoming store environment that supports customers and achieves

Qualifications

Excellent communication skills and ability to connect with customers.
Strong solution-oriented mindset and ability to tailor recommendations.
Sales-driven approach with ability to meet/exceed targets and KPIs.
Willingness to learn and grow in a dynamic retail environment.
Positive, resilient attitude and ability to stay composed during busy periods.

Responsibilities

Help customers find the right products and services to suit their needs.
Stay up-to-date with Telstra gadgets and services to provide informed guidance.
Utilize consultative selling skills to meet and exceed sales targets and KPIs.
Collaborate with team to maintain a welcoming, supportive store environment.

Skills

Communication

Sales mindset

Problem solving

Customer service

Adaptability

Teamwork

Job description

You’ll stay current on latest gadgets and services, provide knowledgeable guidance, and collaborate with your team to create a welcoming store environment that supports customers and achieves

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