Retail Customer Service & Tech Sales Consultant - Part‑Time

Harvey Norman Ltd; Townsville City; On-site; AUD 39,000 - 58,000; Part time

Benefits offered by this job

12% Superannuation

Telstra service discounts

Parental leave (16 weeks)

Job summary

Telstra Retail is seeking a part-time Customer Service & Sales Consultant in Townsville. You will assist customers with product selection, service activation and troubleshooting while upholding Telstra's retail standards.

This role focuses on delivering exceptional customer experiences, staying current with Telstra offerings, and contributing to store performance across multiple Townsville locations.

Qualifications

• Strong communication and interpersonal skills to connect with customers.
• Ability to tailor solutions and advice to individual customers.
• Proven motivation to meet or exceed sales targets and KPIs.
• Willingness to learn about Telstra products and services.

Responsibilities

• Help customers find the right products and services to suit their needs.
• Provide informed guidance on devices, plans and troubleshooting.
• Contribute to achieving sales targets while delivering great service.
• Collaborate with store team to maintain a welcoming environment.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Learning Agility

Resilience

Customer-Facing Experience

Job description

Telstra Retail is seeking a part-time Customer Service & Sales Consultant in Townsville. You will assist customers with product selection, service activation and troubleshooting while upholding Telstra's retail standards.

This role focuses on delivering exceptional customer experiences, staying current with Telstra offerings, and contributing to store performance across multiple Townsville locations.