Part-Time Guest Services Pro | Front Office (RSA)

Haven Glebe; Sydney; Presencial; AUD 30.000 - 39.000; A tiempo parcial

Descripción de la vacante

Haven Glebe in Glebe (Sydney's Inner West) seeks a Part-Time Guest Services Agent to join the Front Office. You will handle check-in/out, guest accounts, and reservations while delivering outstanding service with a welcoming demeanor.

The role requires RSA certification, excellent grooming, and the ability to work flexible shifts including mornings, evenings, weekends, and public holidays. Fluent English is essential, with additional languages a bonus.

Formación

• Front Office knowledge and guest services experience.
• Excellent grooming and professional presentation.
• Strong communication and positive attitude.
• Ability to stay calm under pressure and think on your feet.
• Reliable and loyal with a team mindset.
• Previous hotel exposure preferred; RSA certificate required.
• Willingness to work early mornings, evenings, weekends, or public holidays.
• Fluent English; additional languages are a plus.

Responsabilidades

• Handle check-in and check-out for guests.
• Maintain accurate guest accounts and process reservations when needed.
• Assist guests with inquiries and direct calls to the right departments.
• Create a welcoming, professional first impression for all guests.

Conocimientos

Front Office Operations

Excellent grooming

Communication skills

Customer service

Problem solving initiative

Reliability and loyalty

Hotel experience

Shift flexibility

RSA certificate

Fluent English

Descripción del empleo

Haven Glebe in Glebe (Sydney's Inner West) seeks a Part-Time Guest Services Agent to join the Front Office. You will handle check-in/out, guest accounts, and reservations while delivering outstanding service with a welcoming demeanor.

The role requires RSA certification, excellent grooming, and the ability to work flexible shifts including mornings, evenings, weekends, and public holidays. Fluent English is essential, with additional languages a bonus.