Part-Time Frontline Client Services Coordinator

Interrelate; Australia; Remote; AUD 31,000 - 36,000; Part time

Job summary

Interrelate is seeking a highly organised frontline administrator to provide reception and administrative support from Caringbah. You will manage appointments, coordinate referrals and deliver outstanding customer service to clients across diverse backgrounds.

This fixed-term, part-time role offers 30 hours per fortnight (Mon & Fri) at an hourly rate of $40.85 plus super, in a supportive team committed to healthy human connection and the organisation's values.

Qualifications

• Minimum 2 years demonstrated experience in a front-line office administration role in a community organisation.
• Strong client service focus with good interpersonal skills across diverse backgrounds.
• Highly developed administrative, organisational and multi-tasking skills.
• High level of computer literacy and comfortable with MS Office and CRM systems.
• Ability to deal with personal and sensitive subject matter and maintain confidentiality.
• Good written and verbal communication skills and numeracy.

Responsibilities

• Provide frontline administrative support and reception duties.
• Coordinate appointments and referrals.
• Deliver excellent customer service and connect clients to services.
• Maintain discretion and confidentiality in handling sensitive information.

Skills

Frontline client service

Administrative organisation

MS Office proficiency

Confidentiality

Communication skills

Tools

CRM systems

MS Office

Job description

Interrelate is seeking a highly organised frontline administrator to provide reception and administrative support from Caringbah. You will manage appointments, coordinate referrals and deliver outstanding customer service to clients across diverse backgrounds.

This fixed-term, part-time role offers 30 hours per fortnight (Mon & Fri) at an hourly rate of $40.85 plus super, in a supportive team committed to healthy human connection and the organisation's values.