Part-Time Front Desk & CRM Administrator

Lifebridge Australia; Kingscliff; On-site; AUD 42,000 - 58,000; Part time

Job summary

Lifebridge Australia is seeking a part-time receptionist for our Kingscliff office in Northern NSW. The role covers 2 days per week, with hours from 8am to 4pm, and focuses on delivering high-quality customer service to Lifebridge staff and external stakeholders.

Responsibilities include reception duties, data entry, updating the Customer Management System (VisiCase), and assisting in communications, invoicing, and office duties to ensure smooth operations at the Kingscliff facility.

Qualifications

• Experience in a reception role with ability to use a Customer Management System.
• Advanced customer service with strong written and verbal communication.
• Excellent time management, organisational and problem-solving skills.

Responsibilities

• Provide professional customer service to internal and external customers.
• Perform reception functions in a timely and professional manner.
• Assist in resolution of enquiries and issues.
• Record details, update systems and elevate issues as needed.
• Assist in preparation/distribution of communications, invoices and statements.
• Maintain Customer Management System (VisiCase) data integrity.
• Maintain Contractor Register and PPE/logistics for Kingscliff site.
• Support additional projects and tasks as required.

Skills

Reception experience

Customer service

Data entry

Privacy/confidentiality

Tools

Microsoft Office Suite

Outlook

Teams

Job description

Lifebridge Australia is seeking a part-time receptionist for our Kingscliff office in Northern NSW. The role covers 2 days per week, with hours from 8am to 4pm, and focuses on delivering high-quality customer service to Lifebridge staff and external stakeholders.

Responsibilities include reception duties, data entry, updating the Customer Management System (VisiCase), and assisting in communications, invoicing, and office duties to ensure smooth operations at the Kingscliff facility.