Part-Time Front Desk Ambassador - Luxury Hotel

Crown Resorts Limited; Sydney; On-site; AUD 39,000 - 44,000; Part time

Benefits offered by this job

Complimentary meals

Accommodation discounts

Uniform provided

Staff recognition program

Discounts at F&B venues

Job summary

Crown Resorts is seeking enthusiastic Part Time Front Office Attendants to join Crown Sydney at Barangaroo. You’ll be at the heart of the guest experience, delivering exceptional service to guests, visitors and VIPs in a fast-paced luxury hotel.

You’ll collaborate with Bell Services, Concierge, Spa & Recreation, Housekeeping, F&B and Gaming to gain broad exposure and build a strong foundation for your hospitality career.

Qualifications

• Front desk operations experience or understanding preferred.
• Strong communication and guest service skills.
• Comfort with using hotel systems and tech tools.
• Willingness to work a 24/7 rotating roster and weekends.

Responsibilities

• Check guests in and out to ensure smooth front-desk operations.
• Allocate rooms and escort guests as required.
• Process payments accurately and securely.
• Enter guest information in Opera PMS and keep visit history up-to-date.
• Provide tailored and elevated guest experiences across departments.
• Answer guest queries and offer assistance as needed.
• Assist in reservations when required.

Skills

Customer service

Communication

Multitasking

Tech literacy

Tools

Opera PMS

Job description

Crown Resorts is seeking enthusiastic Part Time Front Office Attendants to join Crown Sydney at Barangaroo. You’ll be at the heart of the guest experience, delivering exceptional service to guests, visitors and VIPs in a fast-paced luxury hotel.

You’ll collaborate with Bell Services, Concierge, Spa & Recreation, Housekeeping, F&B and Gaming to gain broad exposure and build a strong foundation for your hospitality career.