Part-Time Front Desk Attendant - Luxury Hotel Experience

Crown Resorts; Sydney; On-site; AUD 43,353,000 - 65,031,000; Part time

Benefits offered by this job

Competitive hourly rate

Complimentary meals at on-site staff餐

Staff accommodation discounts

Uniform provided and laundered

Discounts at Crown F&B venues

Group-wide recognition program

Diversity & inclusion committees

Health & wellbeing discounts

Job summary

Crown Sydney, part of Crown Resorts, is seeking enthusiastic Part Time Front Office Attendants at our Barangaroo property. Ideal for students studying Hospitality or Tourism, this role puts you at the heart of guest experience in a luxury hotel environment.

You will check guests in/out, allocate rooms, process payments, and use Opera PMS. This busy, guest-focused position offers 20–30 hours per week across a 24/7 roster, with meals and staff discounts included.

Qualifications

• Front desk experience is helpful but not required.
• Willing to work a 24/7 rotating roster.
• Available to commit to 20–30 hours per week.
• Excellent guest service and communication skills.
• Ability to operate Opera PMS and related systems.

Responsibilities

• Check guests in and out; manage front-desk operations.
• Allocate rooms and escort guests as required.
• Confirm and process payments accurately.
• Enter guest information in Opera PMS accurately.
• Provide tailored guest experiences and collaborate with departments.
• Answer guest queries and assist as needed.
• Assist in reservation processes when required.

Skills

Customer service

Communication skills

Attention to detail

Flexible schedule

Hospitality mindset

Education

Studying Hotel Management / Hospitality / Tourism

Tools

Opera PMS

Job description

Crown Sydney, part of Crown Resorts, is seeking enthusiastic Part Time Front Office Attendants at our Barangaroo property. Ideal for students studying Hospitality or Tourism, this role puts you at the heart of guest experience in a luxury hotel environment.

You will check guests in/out, allocate rooms, process payments, and use Opera PMS. This busy, guest-focused position offers 20–30 hours per week across a 24/7 roster, with meals and staff discounts included.