Part-Time Customer Service & Administration Assistant (Reception)

Eurofins; Adelaide; On-site; AUD 36,000 - 51,000; Part time

Job summary

Eurofins APAL in Hindmarsh, South Australia, is seeking a part-time Customer Service and Administration Assistant to manage front-desk interactions, invoicing, and CRM updates. The role requires friendly, professional communication and proficiency with Outlook, Excel and Word.

You will handle calls, emails, and client enquiries, log samples, and assist the Administration Manager. On-site role; immediate start with 22.5 hours per week, Wed–Fri, 9am–5pm flexibility.

Qualifications

• Experience in a customer facing role and strong communication skills.
• Proficient with Outlook, Excel and Word.
• Excellent phone manner and professional presentation.

Responsibilities

• Responding proactively to inbound calls and emails.
• Welcoming clients and handling enquiries efficiently.
• Logging in and batching samples.
• Reporting results and using LIMS where required.
• Creating invoices and assisting the Administration Manager.
• Tracking client interactions in the CRM.

Skills

Customer service

Phone etiquette

Multitasking

Time management

Communication

Tools

Outlook

Excel

Word

Job description

Eurofins APAL in Hindmarsh, South Australia, is seeking a part-time Customer Service and Administration Assistant to manage front-desk interactions, invoicing, and CRM updates. The role requires friendly, professional communication and proficiency with Outlook, Excel and Word.

You will handle calls, emails, and client enquiries, log samples, and assist the Administration Manager. On-site role; immediate start with 22.5 hours per week, Wed–Fri, 9am–5pm flexibility.