Part-Time Customer Service & Admin Specialist

Eurofins; Shire of Hindmarsh; On-site; AUD 25,000 - 30,000; Part time

Job summary

Eurofins APAL is seeking a part-time Customer Service and Administration Assistant to be based at Hindmarsh, South Australia. The role involves reception duties, client liaison, and general administrative tasks across Outlook, Excel, and Word, with a 22.5 hour week (Wed–Fri). An immediate start is available.

The successful candidate will be welcoming, well-organised, and capable of multi-tasking in a small team, with on-the-job training for our LIMS and CRM systems.

Qualifications

• High level proficiency in client interactions and customer facing experience.
• Reception duties and welcoming clients with a friendly phone manner.
• Extensive experience with Office suite: Outlook, Excel and Word.
• On-the-job training across services, systems and processes.

Responsibilities

• Respond to inbound calls and emails promptly and professionally.
• Welcome clients and handle enquiries efficiently at reception.
• Log in and batch samples; report results using LIMS.
• Create invoices and support Administration Manager.
• Maintain client interactions in the CRM and document filing for QMS.

Skills

Customer service

Reception

Phone manner

Organisational skills

Time management

Multi-tasking

Communication

Tools

Outlook

Excel

Word

LIMS

CRM

Job description

Eurofins APAL is seeking a part-time Customer Service and Administration Assistant to be based at Hindmarsh, South Australia. The role involves reception duties, client liaison, and general administrative tasks across Outlook, Excel, and Word, with a 22.5 hour week (Wed–Fri). An immediate start is available.

The successful candidate will be welcoming, well-organised, and capable of multi-tasking in a small team, with on-the-job training for our LIMS and CRM systems.