Part-Time Customer Banking Specialist – Help Customers Thrive

cba; Melbourne; Vor Ort; AUD 52.000 - 68.000; Teilzeit

Zusammenfassung

CommBank in Melbourne North-West offers part-time opportunities (16–32 hours/week) across multiple branches. As a Customer Banking Specialist, you’ll engage with customers to address banking needs, explain products, and demonstrate digital banking options.

The role emphasizes service excellence and integrity in a fast-paced retail environment. Shortlisted applicants will attend a Group Interview Day on October 20th at 9am in the North-West Area.

Qualifikationen

• Proven experience delivering exceptional customer service in financial services, retail or hospitality.
• Excellent communication skills and the ability to articulate financial terms clearly.
• Ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do.
• Ability to work in a busy, commercial retail environment while providing holistic solutions.

Aufgaben

• Have in-depth conversations with customers about how we can support their banking needs (Home Loans, Business Banking & Financial Advice).
• Support customers with enquiries, maintenance on accounts and process applications for credit products.
• Provide options for customers through education and demonstration of in-branch technology and digital banking options.
• Problem solve and provide effective solutions whilst championing our processes and risk management.

Kenntnisse

Customer service

Communication

Questioning skills

Jobbeschreibung

CommBank in Melbourne North-West offers part-time opportunities (16–32 hours/week) across multiple branches. As a Customer Banking Specialist, you’ll engage with customers to address banking needs, explain products, and demonstrate digital banking options.

The role emphasizes service excellence and integrity in a fast-paced retail environment. Shortlisted applicants will attend a Group Interview Day on October 20th at 9am in the North-West Area.