Part-Time Customer Advisor | Edmonton | Growth & Service

Bendigobank; Cairns Regional; Sur place; AUD 30 000 - 44 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Gym discounts

Employee Assistance Program (EAP) for您

BEN U learning platform

Résumé du poste

Bendigo Bank in Edmonton, QLD is seeking a part-time Customer Advisor to support customers with transactions, online banking, and tailored financial solutions. The role emphasizes customer service excellence and community engagement.

You will be the branch face, assisting with inquiries, paperwork, and cash handling, while keeping risk considerations at the forefront. Training and development opportunities are provided.

Qualifications

• Experience in a customer service environment and the ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confidence to communicate with customers face to face and over the phone.
• Eagerness to understand and communicate what makes Bendigo Bank different.
• Drive for collaboration - mateship is crucial for us to work together.
• Experience in the banking and finance industry is a plus but not essential.

Responsabilités

• Explore customers' needs through conversations to help them achieve financial goals and partner with branch specialists.
• Support customers with digital literacy and online banking needs as offerings evolve.
• Be the face of the branch and customer service, handling transactions, inquiries, and paperwork with risk awareness.
• Engage in on-the-job training and external development opportunities to grow your career.
• Build connections by supporting customers and communities with a positive, fun approach.

Connaissances

Customer service experience

Attention to detail

Clear communication

Team collaboration

Description du poste

Bendigo Bank in Edmonton, QLD is seeking a part-time Customer Advisor to support customers with transactions, online banking, and tailored financial solutions. The role emphasizes customer service excellence and community engagement.

You will be the branch face, assisting with inquiries, paperwork, and cash handling, while keeping risk considerations at the forefront. Training and development opportunities are provided.