Banking Customer Advisor: Impactful Service & Digital Help

Bendigobank; Bendigo; Sur place; AUD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Health & wellbeing benefits

BEN U learning centre

Community-focused culture

Résumé du poste

Bendigo Bank in Kangaroo Flat is seeking a Customer Advisor to drive service excellence. You will handle transactions, assist customers with digital banking, and recommend suitable products. You’ll be the branch face, building trust and guiding customers through processes while prioritising risk management.

Join a community-focused team with on-the-job training and development opportunities to advance your banking career in a supportive environment.

Qualifications

• Experience in customer service environment
• Ability to achieve targets with attention to detail
• Confidence to communicate face to face and over the phone
• Eagerness to understand what makes our bank different
• Collaborative mindset - mateship

Responsabilités

• Assist customers with transactions and cash handling
• Educate customers about online platforms and digital banking
• Recommend products and services that meet customers' needs
• Serve as the branch face and primary point of contact
• Support customers with paperwork while managing risk

Description du poste

Bendigo Bank in Kangaroo Flat is seeking a Customer Advisor to drive service excellence. You will handle transactions, assist customers with digital banking, and recommend suitable products. You’ll be the branch face, building trust and guiding customers through processes while prioritising risk management.

Join a community-focused team with on-the-job training and development opportunities to advance your banking career in a supportive environment.