Part-Time Community Health Intake Specialist

West Wimmera Health Service; Nhill; On-site; AUD 39,000 - 55,000; Part time

Job summary

West Wimmera Health Service in Nhill is seeking a part-time Intake Worker to support the community health team. The role involves initial needs assessment, client referrals, and coordinating services to ensure timely access. You will process dental vouchers, maintain client data, and promote local health services.

The position requires a health-related or administration qualification, strong communication, and data entry accuracy, with a flexible, client-centred approach in a rural setting.

Qualifications

• Effective communication and organisational skills.
• Sound understanding of community health services in rural communities.
• Qualification in a health related and/or administration discipline.
• Computer and data entry literacy and accuracy.
• Ability to learn, understand and apply complex community health funding business rules.
• Ability to work independently and demonstrate initiative.

Responsibilities

• Receive and process community health referrals from individuals and referring agencies.
• Conduct initial needs assessment conversations with referred clients via phone or in person.
• Ascertain need for services with consideration given to priority, risks, eligibility and funding arrangements.
• Enter client data accurately into the relevant client information management system and allocate against correct funding streams.
• Understand and regularly update knowledge regarding community health funding business rules.
• Complete home visit safety assessments.
• Implement effective and innovative processes for managing waitlists, including Telehealth.

Skills

Communication skills

Organisational skills

Data entry

Computer literacy

Independent work

Initiative

Education

Health-related or administration qualification

Job description

West Wimmera Health Service in Nhill is seeking a part-time Intake Worker to support the community health team. The role involves initial needs assessment, client referrals, and coordinating services to ensure timely access. You will process dental vouchers, maintain client data, and promote local health services.

The position requires a health-related or administration qualification, strong communication, and data entry accuracy, with a flexible, client-centred approach in a rural setting.