Part-Time Community Banking Advisor

Bendigo Bank; Healesville; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Health & wellbeing benefits

Corporate university BEN U

Employee programs

Job summary

Bendigo Bank in Healesville is seeking a Customer Service Officer for our Community Bank Healesville, VIC. You will handle transactions, support customers with online platforms, and recommend suitable products while prioritising risk and accuracy.

The role is a 12-month fixed-term, part-time position with a 48-hour roster per fortnight, based in Healesville. You'll be part of a community-focused branch that values service, learning, and collaboration.

Qualifications

• Experience in customer service environment and ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confidence to communicate with customers face to face and over the phone.
• Eagerness to understand and communicate what makes Bendigo Bank different.
• Drive for collaboration within a team and community focus.

Responsibilities

• Processing transactions and handling cash.
• Assisting customers with transactions and online banking education.
• Recommending products and services that suit customer needs.
• Supporting digital literacy and online banking for clients.
• Acting as the face of the branch and prioritising risk considerations.

Skills

Customer service

Communication

Attention to detail

Banking basics

Team collaboration

Job description

Bendigo Bank in Healesville is seeking a Customer Service Officer for our Community Bank Healesville, VIC. You will handle transactions, support customers with online platforms, and recommend suitable products while prioritising risk and accuracy.

The role is a 12-month fixed-term, part-time position with a 48-hour roster per fortnight, based in Healesville. You'll be part of a community-focused branch that values service, learning, and collaboration.