Part-Time Banking Specialist – Liverpool

Commonwealth Bank; Sydney; On-site; AUD 30,000 - 39,000; Part time

Job summary

Commonwealth Bank in Liverpool is seeking a part-time Customer Banking Specialist to help customers with their banking needs and drive financial wellbeing. You will have in-depth conversations about Home Loans, Business Banking and Financial Advice, assist with enquiries and applications, and demonstrate our in-branch tech and digital banking options to provide holistic solutions.

Arabic skills are a plus. This role supports community banking goals and contributes to trusted customer

Qualifications

• Proven experience delivering exceptional customer service, ideally in financial services, retail or hospitality.
• Excellent communication skills and ability to articulate financial terms clearly.
• Ability to ask the right questions, find solutions and place the customer at the centre.

Responsibilities

• Have in-depth conversations with customers about Home Loans, Business Banking and Financial Advice.
• Support customers with enquiries, maintenance on accounts and process applications for credit products.
• Demonstrate our in-branch technology and digital banking options to provide holistic solutions.
• Operate in a busy, commercial retail environment while maintaining integrity and following processes.

Skills

Customer service

Communication

Financial terms

Questioning

Retail environment

Arabic language

Job description

Commonwealth Bank in Liverpool is seeking a part-time Customer Banking Specialist to help customers with their banking needs and drive financial wellbeing. You will have in-depth conversations about Home Loans, Business Banking and Financial Advice, assist with enquiries and applications, and demonstrate our in-branch tech and digital banking options to provide holistic solutions.

Arabic skills are a plus. This role supports community banking goals and contributes to trusted customer