Part-Time Banking Customer Service Specialist

CommBank; Sydney; Vor Ort; AUD 30.000 - 39.000; Teilzeit

Zusammenfassung

CommBank Chinatown Branch is seeking a Customer Service Representative to deliver a warm, efficient service to customers across transactions and digital channels. This entry-level position currently offers an 18-hour per week roster.

The role involves handling deposits, withdrawals, cheques, transfers and in-branch technology guidance, while upholding our risk culture and branch procedures. Mandarin/Cantonese language skills are highly desirable.

Qualifikationen

• Entry-level position in Banking with focus on customer service.
• Excellent communication and interpersonal skills.
• Desirable bilingual ability in Mandarin or Cantonese.

Aufgaben

• Respond to customers' transactional banking needs with a seamless experience.
• Process deposits, withdrawals, bank cheques, transfers and CommFX.
• Assist with Cash/ATM procedures.
• Educate customers on in-branch technology and digital banking options.
• Adhere to processes and risk controls while reconciling transactions.

Kenntnisse

Customer service

Communication skills

Mandarin Cantonese

Jobbeschreibung

CommBank Chinatown Branch is seeking a Customer Service Representative to deliver a warm, efficient service to customers across transactions and digital channels. This entry-level position currently offers an 18-hour per week roster.

The role involves handling deposits, withdrawals, cheques, transfers and in-branch technology guidance, while upholding our risk culture and branch procedures. Mandarin/Cantonese language skills are highly desirable.