Part-Time Banking Advisor: Home Loans & Finances

Coleambally; Yass Valley; Presencial; AUD 34 000 - 44 000; Tempo parcial

Resumo da oferta

CommBank is seeking a Customer Banking Specialist for the Yass Branch to provide friendly, proactive service to personal and small business customers in a busy retail environment.

You will have in-depth conversations about Home Loans, Business Banking and Financial Advice, assist with account enquiries, and demonstrate in-branch technology and digital banking options. You’ll work to educate customers, solve problems, and uphold our customer-centric, risk-aware culture.

Qualificações

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• Ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

Responsabilidades

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

Descrição da oferta de emprego

CommBank is seeking a Customer Banking Specialist for the Yass Branch to provide friendly, proactive service to personal and small business customers in a busy retail environment.

You will have in-depth conversations about Home Loans, Business Banking and Financial Advice, assist with account enquiries, and demonstrate in-branch technology and digital banking options. You’ll work to educate customers, solve problems, and uphold our customer-centric, risk-aware culture.