Part-Time Banking Specialist - Home Loans & Advice

Coleambally; Bega; On-site; AUD 34,000 - 48,000; Part time

Job summary

CommBank is seeking a part-time Customer Banking Specialist for the Bega Branch. You will engage with customers to address banking needs, assist with enquiries, maintain accounts and process credit applications, while showcasing in-branch and digital banking options.

The role emphasizes customer-first service, integrity, and ability to work in a busy retail environment to deliver holistic financial solutions. A genuine interest in building a career with CommBank is preferred.

Qualifications

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

Responsibilities

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

Skills

Customer service

Communication skills

Problem solving

Integrity

Job description

CommBank is seeking a part-time Customer Banking Specialist for the Bega Branch. You will engage with customers to address banking needs, assist with enquiries, maintain accounts and process credit applications, while showcasing in-branch and digital banking options.

The role emphasizes customer-first service, integrity, and ability to work in a busy retail environment to deliver holistic financial solutions. A genuine interest in building a career with CommBank is preferred.