Part-Time Banking Advisor: Help Customers Achieve Goals

Bendigo and Adelaide Bank Limited; Innisfail; Sur place; AUD 34 000 - 44 000; Temps partiel

Avantages offerts par ce poste

Health and wellbeing support

BEN U corporate university

Résumé du poste

Bendigo Bank is seeking a Customer Advisor in Innisfail, Queensland, delivering service excellence across transactions, digital banking guidance, and product recommendations. You will be the branch face, handling inquiries, processing transactions and assisting with paperwork, all while maintaining risk controls.

The role emphasizes customer-first service, collaboration with specialists, and opportunities for on-the-job and external development within a friendly community bank environment.

Qualifications

• Experience in customer service environment and the ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confident to communicate with customers face to face and over the phone.
• Desire to understand what makes Bendigo Bank different and collaborate with others.
• Experience in banking and finance is a plus but not essential.

Responsabilités

• Assist customers with transactions and educate them about online platforms.
• Recommend products and services that best suit customer needs.
• Serve as the face of the branch and handle queries, paperwork, and cash handling.
• Support customers with digital literacy and online banking needs.
• Contribute to a culture of ongoing learning and community connection.

Connaissances

Customer service

Communication

Cash handling

Digital literacy

Teamwork

Formation

High school diploma

Outils

POS system

Description du poste

Bendigo Bank is seeking a Customer Advisor in Innisfail, Queensland, delivering service excellence across transactions, digital banking guidance, and product recommendations. You will be the branch face, handling inquiries, processing transactions and assisting with paperwork, all while maintaining risk controls.

The role emphasizes customer-first service, collaboration with specialists, and opportunities for on-the-job and external development within a friendly community bank environment.