Part-Time Admin & Customer Support Specialist

Steel-Line Garage Doors; Coffs Harbour City Council; On-site; AUD 30,000 - 42,000; Part time

Job summary

Steel-Line Garage Doors in Coffs Harbour is seeking a part-time Customer Service Administrator for 3 days a week (Mon, Tue and Fri). The candidate should have 2–3 years of administration experience and demonstrate strong problem solving, time management and interpersonal skills.

Duties include handling debtors and creditors, coding invoices, processing delivery dockets, invoicing customers, accurate data entry, scheduling appointments, filing documents and managing office mail, in line with Head

Qualifications

• 2–3 years of administration experience.
• Strong technical and problem solving skills with prioritization.
• Good time management.
• Interpersonal skills.
• Sound coordination and communication skills.
• Computer skills are essential.

Responsibilities

• Receive and direct telephone calls and relay messages with accuracy, clarity and confidentiality.
• Handle Debtors and Creditors function for the branch including coding invoices, requesting proof of delivery dockets, matching invoices with cheques and EFT payments, chasing payments and sending supplier invoices to Head Office.
• Complete, print and post invoices to customers.
• Ensure that all data entry is done with a high level of accuracy.
• Create appointment schedules where necessary.
• Ensure proper filing of documents.
• Receive and collate mail addressed to the office and forward to Head Office weekly.
• Archive records in line with legislative requirements.
• Adhere to organisational rules, policies and procedures and understand internal computer systems.
• Perform other reasonable duties as required by management.

Skills

Admin experience

Strong problem solving

Time management

Interpersonal skills

Coordination

Computer skills

Job description

Steel-Line Garage Doors in Coffs Harbour is seeking a part-time Customer Service Administrator for 3 days a week (Mon, Tue and Fri). The candidate should have 2–3 years of administration experience and demonstrate strong problem solving, time management and interpersonal skills.

Duties include handling debtors and creditors, coding invoices, processing delivery dockets, invoicing customers, accurate data entry, scheduling appointments, filing documents and managing office mail, in line with Head