Flexible Part-Time Customer Service & Admin Pro

National Workforce; City of Brisbane; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Flexible hours

Immediate start

Temporary contract to 18 December 2026

Job summary

National Workforce in Brendale is seeking a part-time Customer Service / Administration Officer to join our busy team. The role focuses on processing orders, updating customers, and coordinating with production and dispatch to ensure timely deliveries.

You will support customers via phone and email, manage stock checks, and maintain accurate records in SAP. Flexible hours and an immediate start make this an ideal role for someone balancing school or family commitments.

Qualifications

• Previous customer service and/or administration experience.
• Strong attention to detail.
• Good communication skills.
• Ability to manage multiple tasks and priorities.
• Experience with SAP or ERP/order processing would be an advantage.

Responsibilities

• Processing customer orders accurately and efficiently
• Responding to customer enquiries via phone and email
• Providing customers with delivery ETAs and ETDs
• Checking stock availability and managing back orders
• Handling and resolving customer queries and complaints
• Entering and processing orders through SAP
• Keeping accurate records of customer interactions and transactions
• Communicating with production and dispatch teams to coordinate orders
• Providing customers with updates on availability and delivery dates
• Calculating pricing and applicable discounts
• Assisting with stocktakes when required
• Releasing orders for picking
• Working closely with internal teams to ensure orders are delivered accurately and on time
• General administration and other duties as required

Skills

Customer service

Administration

Attention to detail

Communication skills

Multi-tasking

SAP experience

Tools

SAP

Job description

National Workforce in Brendale is seeking a part-time Customer Service / Administration Officer to join our busy team. The role focuses on processing orders, updating customers, and coordinating with production and dispatch to ensure timely deliveries.

You will support customers via phone and email, manage stock checks, and maintain accurate records in SAP. Flexible hours and an immediate start make this an ideal role for someone balancing school or family commitments.