Junior Administration Assistant

Level® Group ANZ; Lithgow City Council; On-site; AUD 26,000 - 32,000; Part time

Benefits offered by this job

On-the-job training

Local Lithgow-based role

Award pay after six months

Job summary

Level® Group ANZ in Lithgow, NSW offers a permanent part-time administration role (19.5 hours per week). You will handle calls, customer enquiries, emails, and data entry while supporting the office and wider team with general administrative tasks.

The position requires six months' experience in a similar role, good data-entry skills, and strong organisation. Training in Simpro and related systems is provided, with local Lithgow-based duties.

Qualifications

• Six months' experience in administration, reception or a similar office-based customer-service role.
• Good computer and data-entry skills.
• Strong organisation and attention to detail.
• Willingness to learn and ask questions when unsure.
• Experience with Simpro, Microsoft 365, Xero or a trade-service business would be advantageous but is not essential.

Responsibilities

• Answering calls and assisting with customer enquiries.
• Monitoring emails and helping with booking confirmations.
• Entering and maintaining customer and job information.
• Filing, scanning, document preparation and data entry.
• Assisting with job records, purchase orders and invoice documentation.
• Providing general administrative support to the office and wider team.
• Learning Simpro and other business systems.

Tools

Telephone manner

Data entry

Organisation

Confidentiality

Willingness to learn

Simpro

Microsoft 365

Xero

Job description

Position details

• Permanent part-time
• 19.5 hours per week

Applicants must have at least six months' previous experience in administration, reception or a similar office-based customer-service role.

Your duties will include:

• Answering calls and assisting with customer enquiries
• Monitoring emails and helping with booking confirmations
• Entering and maintaining customer and job information
• Filing, scanning, document preparation and data entry
• Assisting with job records, purchase orders and invoice documentation
• Providing general administrative support to the office and wider team
• Learning Simpro and other business systems

Requirements

We're looking for someone who has:

• A professional and confident telephone manner
• Good computer and data-entry skills
• Strong organisation and attention to detail
• A reliable and helpful approach
• The ability to follow procedures and maintain confidentiality
• A willingness to learn and ask questions when unsure

Experience with Simpro, Microsoft 365, Xero or a trade-service business would be an advantage but is not essential.

Benefits

• Permanent part-time position with 19.5 hours per week
• Regular, consistent working hours
• On-the-job training and support
• Opportunity to develop your administration and customer-service skills
• Training in Simpro and other business systems
• Applicable award pay, reviewed after six months
• Local Lithgow-based role