Part-Time Accommodation Concierge - Welcoming Guest Experiences

Peninsula Hot Springs Pty; Fingal; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Free bathing

Dining discounts for staff

Spa treatment discounts

Job summary

Peninsula Hot Springs is seeking a Part Time Accommodation Reception Assistant to join our team. As the first contact for accommodation guests, you will provide warm, personalised service, check guests in and out, and offer informed recommendations to enhance their stay.

Availability is required Wednesday to Saturday. You should have hospitality experience and strong communication skills, with comfort using Microsoft Office, booking systems and POS software.

Qualifications

• Experience in hospitality industry is preferred.
• Strong communication and guest service skills.
• Ability to multitask and stay professional in a fast-paced environment.
• Attention to detail and reliability with software/tools.

Responsibilities

• Greet and assist accommodation guests, checking them in and out.
• Provide personalised, engaging service and respond to enquiries.
• Share knowledge of Peninsula Hot Springs products and experiences to tailor recommendations.
• Coordinate with team to ensure a seamless guest experience.
• Help maintain high standards of cleanliness and safety in accommodation facilities.

Skills

Hospitality experience

Excellent communication

Multitasking

Attention to detail

Microsoft Office

Booking systems

POS software

Tools

Microsoft Office

Booking systems

POS software

Job description

Peninsula Hot Springs is seeking a Part Time Accommodation Reception Assistant to join our team. As the first contact for accommodation guests, you will provide warm, personalised service, check guests in and out, and offer informed recommendations to enhance their stay.

Availability is required Wednesday to Saturday. You should have hospitality experience and strong communication skills, with comfort using Microsoft Office, booking systems and POS software.