Parking Administrator: Permits, Payments & Events

Parks Victoria; Melbourne; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Meaningful work

Collaborative team

Professional development

Iconic park location

Job summary

Parks Victoria is seeking a proactive Carparking Administrator for Albert Park Reserve on a newly created fixed-term basis. You will manage parking permits, process payments, support events and assist with infringements in a busy, customer-focused operational role.

Working in a collaborative team, you will handle permits, banking tasks in Oracle, reporting revenue and expenditure, and liaise with customers and stakeholders to ensure smooth day-to-day parking operations.

Qualifications

• Experience in parking and infringement administration, permit management, customer service, payment reconciliation, compliance and accurate record keeping.
• Strong communication and interpersonal skills, with the ability to deal professionally with customers and stakeholders.
• Demonstrated supervision and teamwork skills, with the ability to collaborate and support effective day-to-day operations.
• Strong community and stakeholder engagement skills and a commitment to providing excellent customer service.
• Accountability and reliability, including the ability to manage competing priorities, use initiative and maintain a high level of accuracy.
• Experience with financial or account administration systems, with Oracle experience highly regarded.

Responsibilities

• Prepare, issue and manage car parking permits and maintain accurate records.
• Process payments, invoicing and banking, and undertake account functions using Oracle.
• Monitor and report on car parking revenue and expenditure.
• Support parking requirements associated with events held at Albert Park Reserve.
• Assist with parking enforcement and infringement administration.
• Liaise professionally with customers, community members, event organisers, contractors and internal stakeholders.
• Manage competing priorities while maintaining a high level of accuracy, accountability and customer service.

Skills

Parking admin

Customer service

Financial reconciliation

Record keeping

Tools

Oracle

Job description

Parks Victoria is seeking a proactive Carparking Administrator for Albert Park Reserve on a newly created fixed-term basis. You will manage parking permits, process payments, support events and assist with infringements in a busy, customer-focused operational role.

Working in a collaborative team, you will handle permits, banking tasks in Oracle, reporting revenue and expenditure, and liaise with customers and stakeholders to ensure smooth day-to-day parking operations.