Carparking Administrator

Parks Victoria; Melbourne; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Meaningful work

Collaborative team

Professional development

Iconic park location

Job summary

Parks Victoria is seeking a proactive Carparking Administrator for Albert Park Reserve on a newly created fixed-term basis. You will manage parking permits, process payments, support events and assist with infringements in a busy, customer-focused operational role.

Working in a collaborative team, you will handle permits, banking tasks in Oracle, reporting revenue and expenditure, and liaise with customers and stakeholders to ensure smooth day-to-day parking operations.

Qualifications

• Experience in parking and infringement administration, permit management, customer service, payment reconciliation, compliance and accurate record keeping.
• Strong communication and interpersonal skills, with the ability to deal professionally with customers and stakeholders.
• Demonstrated supervision and teamwork skills, with the ability to collaborate and support effective day-to-day operations.
• Strong community and stakeholder engagement skills and a commitment to providing excellent customer service.
• Accountability and reliability, including the ability to manage competing priorities, use initiative and maintain a high level of accuracy.
• Experience with financial or account administration systems, with Oracle experience highly regarded.

Responsibilities

• Prepare, issue and manage car parking permits and maintain accurate records.
• Process payments, invoicing and banking, and undertake account functions using Oracle.
• Monitor and report on car parking revenue and expenditure.
• Support parking requirements associated with events held at Albert Park Reserve.
• Assist with parking enforcement and infringement administration.
• Liaise professionally with customers, community members, event organisers, contractors and internal stakeholders.
• Manage competing priorities while maintaining a high level of accuracy, accountability and customer service.

Skills

Parking admin

Customer service

Financial reconciliation

Record keeping

Tools

Oracle

Job description

Join Parks Victoria in a newly created Carparking Administrator role at Albert Park Reserve, supporting permits, payments, events and parking operations. Bring your administration and customer service skills to a varied role within a collaborative, operational team.

• Newly created fixed-term opportunity based at Albert Park
• Manage parking permits, payments, events and infringements
• Join a collaborative and customer-focused operational team

About Parks Victoria

At Parks Victoria, we're passionate about connecting people with nature and protecting some of Victoria's most treasured landscapes. We're seeking an organised and customer-focused Carparking Administrator to join our team at Albert Park Reserve in a newly created fixed-term position supporting the effective management of car parking operations.

We offer:

• Meaningful work that supports the community and visitor experience.
• A collaborative, customer-focused and operationally driven team.
• A newly created role where you can make a meaningful contribution.
• Opportunities for professional development and growth.
• The opportunity to work at one of Melbourne's most iconic urban parks.

The Opportunity

As the Carparking Administrator, you will provide day-to-day administrative and operational support for the management of car parking within Albert Park Reserve. This varied role will see you prepare and issue parking permits, process payments and invoices, undertake banking and account functions using Oracle, and report on revenue and expenditure.

You'll work closely with internal and external stakeholders and provide parking support for events held throughout Albert Park Reserve. You'll also be involved across all phases of parking enforcement and infringement administration, making this an excellent opportunity for someone who enjoys combining administration, customer service and operational responsibilities.

Key Responsibilities

• Prepare, issue and manage car parking permits and maintain accurate records.
• Process payments, invoicing and banking, and undertake account functions using Oracle.
• Monitor and report on car parking revenue and expenditure.
• Support parking requirements associated with events held at Albert Park Reserve.
• Assist with parking enforcement and infringement administration.
• Liaise professionally with customers, community members, event organisers, contractors and internal stakeholders.
• Manage competing priorities while maintaining a high level of accuracy, accountability and customer service.

About You

You are an organised, reliable and customer-focused professional who enjoys working in a busy operational environment. You have strong attention to detail and can confidently manage administrative and financial processes while communicating professionally with a diverse range of customers and stakeholders.

You are comfortable taking ownership of your work, using initiative to solve problems and working collaboratively with others to support effective day-to-day operations.

You'll bring

• Experience in parking and infringement administration, permit management, customer service, payment reconciliation, compliance and accurate record keeping.
• Strong communication and interpersonal skills, with the ability to deal professionally with customers and stakeholders.
• Demonstrated supervision and teamwork skills, with the ability to collaborate and support effective day-to-day operations.
• Strong community and stakeholder engagement skills and a commitment to providing excellent customer service.
• Accountability and reliability, including the ability to manage competing priorities, use initiative and maintain a high level of accuracy.
• Experience with financial or account administration systems, with Oracle experience highly regarded.

Application Close date: Sunday 29th November2026

Employment Requirements

Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards. All prospective employees to undergo a National Police Record Check and Working with Children Check prior to commencing employment.