Parcel Ops Supervisor — Lead, Grow & Flexible Hours

agreenspace; New South Wales; On-site; GBP 46,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Flexible work

Career development

Parental leave

Employee benefits

Job summary

Team Global Express is seeking an experienced PM Operations Supervisor to join our Parcels team in New South Wales. This hands-on leadership role oversees daily parcel operations, ensuring freight is processed, sorted and dispatched safely, efficiently and on time.

You will lead a team of operational staff, drive productivity and service performance while maintaining a focus on safety, compliance and teamwork in a fast-paced environment.

Qualifications

• Supervisory or team leadership experience in transport/logistics
• Experience in fast-paced, high-volume operations
• People management and team development
• Understanding of freight handling, sorting and dispatch processes
• Experience monitoring KPIs and driving productivity improvements
• Strong problem-solving, planning and organisational skills
• Ability to manage competing priorities and deadlines
• Good communication and hands-on leadership
• Commitment to workplace safety and compliance
• Experience with warehouse/transport management systems

Responsibilities

• Supervise daily parcel sorting, processing and dispatch operations
• Lead, coach and support operational teams to achieve performance targets
• Coordinate workloads, staff allocation and daily operational priorities
• Monitor productivity, service levels and operational KPIs
• Ensure freight is handled, scanned and dispatched accurately and on time
• Identify and resolve operational issues to minimise delays
• Maintain a strong focus on safety, compliance and safe work practices
• Work closely with drivers, fleet teams and other operational departments
• Identify opportunities to improve processes, efficiency and service delivery
• Manage team performance, attendance and day-to-day operational requirements

Skills

People management

Supervisory experience

Transport operations

KPI monitoring

Safety compliance

Tools

WMS

TMS

Job description

Team Global Express is seeking an experienced PM Operations Supervisor to join our Parcels team in New South Wales. This hands-on leadership role oversees daily parcel operations, ensuring freight is processed, sorted and dispatched safely, efficiently and on time.

You will lead a team of operational staff, drive productivity and service performance while maintaining a focus on safety, compliance and teamwork in a fast-paced environment.