Operations Supervisor

Team Global Express; Sydney; Presencial; AUD 85.000 - 115.000; Jornada completa

Descripción de la vacante

Team Global Express is seeking an experienced PM Operations Supervisor for the Eastern Creek, NSW parcels team. This hands-on leadership role will oversee daily parcel operations, coaching a team to deliver on-time processing and dispatch with safety and compliance in mind.

You will manage workloads, monitor KPIs, and collaborate with drivers and fleet teams to drive productivity in a fast-paced environment. Flexible start times and a proactive approach are essential.

Formación

• Previous supervisory or team leadership experience in transport, logistics, warehousing or parcel operations.
• Experience working in a fast-paced, high-volume operational environment.
• Strong people management skills with the ability to motivate and develop a team.
• Good understanding of freight handling, sorting and dispatch processes.

Responsabilidades

• Supervise daily parcel sorting, processing and dispatch operations.
• Lead, coach and support operational teams to achieve performance targets.
• Coordinate workloads, staff allocation and daily operational priorities.
• Monitor productivity, service levels and operational KPIs to ensure timely dispatch.
• Identify and resolve operational issues to minimise delays while maintaining safety.

Conocimientos

Supervisory experience

People management

KPI monitoring

Logistics operations

Descripción del empleo

About the RoleTeam Global Express is looking for an experienced full time PM Operations Supervisor to join our Parcels team based in Eastern Creek, NSW.In this hands-on leadership role, you will oversee daily parcel operations, ensuring freight is processed, sorted and dispatched safely, efficiently and on time.You will lead and support a team of operational employees, drive productivity and service performance, and ensure our operations run smoothly in a fast-paced environment.This role requires flexibility with start times, predominantly late morning starts, with occasional early morning shift coverage as required.We are looking for a proactive leader who thrives in a busy transport and logistics environment and knows how to get the best out of their team.What You'll DoSupervise daily parcel sorting, processing and dispatch operationsLead, coach and support operational teams to achieve performance targetsCoordinate workloads, staff allocation and daily operational prioritiesMonitor productivity, service levels and operational KPIsEnsure freight is handled, scanned and dispatched accurately and on timeIdentify and resolve operational issues to minimise delaysMaintain a strong focus on safety, compliance and safe work practicesWork closely with drivers, fleet teams and other operational departmentsIdentify opportunities to improve processes, efficiency and service deliveryManage team performance, attendance and day-to-day operational requirementsAbout YouTo be successful in this role, you will have:Previous supervisory or team leadership experience in transport, logistics, warehousing or parcel operationsExperience working in a fast-paced, high-volume operational environmentStrong people management skills with the ability to motivate and develop a teamGood understanding of freight handling, sorting and dispatch processesExperience monitoring operational KPIs and driving productivity improvementsStrong problem-solving, planning and organisational skillsConfidence managing competing priorities and tight deadlinesGood communication skills and a hands-on leadership approachA strong commitment to workplace safety and complianceGood computer skills and experience using warehouse or transport management systemsHighly RegardedPrevious experience in express freight, parcel distribution or courier operations desirableExperience supervising large operational teamsKnowledge of Chain of Responsibility (CoR) requirementsWhat We OfferFull-time employment with an established transport and logistics companyOpportunity to lead a team in a busy parcel operationSupportive and collaborative team environmentCareer development and progression opportunitiesOpportunity to make a real impact on operational performanceReady to Join Us?If you are an experienced Operations Supervisor with a passion for leading teams and delivering results in a fast-paced environment, we would love to hear from you.Apply now and join our Eastern Creek Parcels team!About Team Global ExpressTeam Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/ .Why TGEWe care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.What we offerCompetitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyoneWe celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.Our recruitment processApplying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.Other things to noteWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.During the recruitment process, please keep an eye on your junk emails and spam folders for updates.TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.