Parcels Operations Lead — Fast-Paced Logistics, Flexible Work

Team Global Express Pty Ltd; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Full-time employment

Career development opportunities

Flexible work including work from home

Parental leave policy

Employee perks and discounts

Inclusive workplace

Job summary

Team Global Express Pty Ltd in Sydney is seeking an experienced full-time PM Operations Supervisor to lead our Parcels team in Eastern Creek, NSW. You will oversee daily parcel operations, coach and support a team, and drive productivity and safety in a fast-paced logistics environment.

The role requires a hands-on leader with supervisory experience in transport or warehousing, strong KPI tracking, and a keen eye for process improvements.

Qualifications

• Supervisory or team leadership experience in transport, logistics, warehousing or parcel operations.
• Experience in fast-paced, high-volume operational environments.
• Strong people management skills with the ability to motivate and develop a team.
• Good understanding of freight handling, sorting and dispatch processes.
• Experience monitoring KPIs and driving productivity improvements.
• Strong problem-solving, planning and organisational skills.
• Confident managing competing priorities and tight deadlines.
• Hands-on leadership style and good communication.
• Commitment to workplace safety and compliance.
• Knowledge of CoR requirements (advantageous).

Responsibilities

• Supervise daily parcel sorting, processing and dispatch operations.
• Lead, coach and support operational teams to achieve performance targets.
• Coordinate workloads, staff allocation and daily priorities.
• Monitor productivity, service levels and KPIs.
• Ensure freight is scanned, handled and dispatched on time.
• Identify and resolve operational issues to minimise delays.
• Maintain safety and compliance in all activities.
• Collaborate with drivers, fleet teams and other departments.
• Identify opportunities to improve processes and service delivery.
• Manage team performance, attendance and day-to-day requirements.

Skills

Supervisory experience

People management

Leadership

Coaching

Planning

Problem solving

Communication

Safety compliance

Team leadership

Express freight experience (desirable)

Tools

Warehouse management systems

Transport management systems

MS Office / office software

Job description

Team Global Express Pty Ltd in Sydney is seeking an experienced full-time PM Operations Supervisor to lead our Parcels team in Eastern Creek, NSW. You will oversee daily parcel operations, coach and support a team, and drive productivity and safety in a fast-paced logistics environment.

The role requires a hands-on leader with supervisory experience in transport or warehousing, strong KPI tracking, and a keen eye for process improvements.