Parcel Operations Lead – Flexible PM Hours

Global Express; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary above industryStand

Upskilling and mentoring

Flexible work from home

Parental leave policy

Team recognition programs

Job summary

Team Global Express is seeking an experienced PM Operations Supervisor to lead the Parcels team at Eastern Creek, NSW. You will supervise daily parcel sorting, processing and dispatch, coaching a team to achieve targets while maintaining safety and compliance in a fast-paced logistics environment.

The role requires flexibility with shifts, strong people management and the ability to improve processes and service delivery across the operation.

Qualifications

• Supervise daily parcel sorting, processing and dispatch operations.
• Lead and coach operational teams to meet performance targets.
• Monitor productivity, service levels and operational KPIs.
• Ensure safety, compliance and safe work practices.
• Experience in fast-paced, high-volume logistics.

Responsibilities

• Supervise daily parcel sorting, processing and dispatch.
• Coordinate workloads, staff allocation and daily priorities.
• Monitor KPIs and drive productivity improvements.
• Work with drivers and fleet teams to ensure smooth operations.
• Identify and resolve issues to minimise delays.

Skills

Team leadership

People management

KPI monitoring

Problem solving

Communication skills

Tools

Warehouse management systems

Transport management systems

Job description

Team Global Express is seeking an experienced PM Operations Supervisor to lead the Parcels team at Eastern Creek, NSW. You will supervise daily parcel sorting, processing and dispatch, coaching a team to achieve targets while maintaining safety and compliance in a fast-paced logistics environment.

The role requires flexibility with shifts, strong people management and the ability to improve processes and service delivery across the operation.