PALM Workforce Welfare Lead

Costa Group; Upper Corindi; On-site; AUD 110,000 - 150,000; Full time

Job summary

Costa Group is seeking an experienced Pacific Labour Manager to lead Costa’s Berry PALM program across multiple regions, with Corindi, NSW base. This hands-on role focuses on worker welfare, mobilisation, accommodation, transport and compliance, reporting to the National Operations Manager.

You will guide Welfare and Wellbeing Officers, coordinate worker movements, and liaise with HR on investigations and employee relations while ensuring regulatory compliance and accurate record-keeping.

Qualifications

• Experience managing PALM or seasonal labour programs.
• Experience handling sensitive employee matters.
• Culturally responsive with strong communication.
• Knowledge of compliance, reporting and record-keeping.
• Ability to travel regionally and work across teams.

Responsibilities

• Oversee the Berry PALM program governance and coordination.
• Coach Welfare and Wellbeing Officers and standardise practices.
• Coordinate worker arrivals, departures, transfers and redeployments.
• Oversee welfare, wellbeing, accommodation, transport and provider performance.
• Manage critical incidents and sensitive worker matters.
• Partner with Human Resources on investigations and employee relations.
• Maintain accurate records and reporting for regulatory and internal audits.

Skills

PALM program management

Welfare management

Stakeholder coordination

Compliance knowledge

Leadership

Education

Tertiary qualification in HR/IR

Tools

MS Office

Job description

Costa Group is seeking an experienced Pacific Labour Manager to lead Costa’s Berry PALM program across multiple regions, with Corindi, NSW base. This hands-on role focuses on worker welfare, mobilisation, accommodation, transport and compliance, reporting to the National Operations Manager.

You will guide Welfare and Wellbeing Officers, coordinate worker movements, and liaise with HR on investigations and employee relations while ensuring regulatory compliance and accurate record-keeping.