Pacific Labour Manager

Costa Group; Upper Corindi; On-site; AUD 110,000 - 150,000; Full time

Job summary

Costa Group is seeking an experienced Pacific Labour Manager to lead Costa’s Berry PALM program across multiple regions, with Corindi, NSW base. This hands-on role focuses on worker welfare, mobilisation, accommodation, transport and compliance, reporting to the National Operations Manager.

You will guide Welfare and Wellbeing Officers, coordinate worker movements, and liaise with HR on investigations and employee relations while ensuring regulatory compliance and accurate record-keeping.

Qualifications

• Experience managing PALM or seasonal labour programs.
• Experience handling sensitive employee matters.
• Culturally responsive with strong communication.
• Knowledge of compliance, reporting and record-keeping.
• Ability to travel regionally and work across teams.

Responsibilities

• Oversee the Berry PALM program governance and coordination.
• Coach Welfare and Wellbeing Officers and standardise practices.
• Coordinate worker arrivals, departures, transfers and redeployments.
• Oversee welfare, wellbeing, accommodation, transport and provider performance.
• Manage critical incidents and sensitive worker matters.
• Partner with Human Resources on investigations and employee relations.
• Maintain accurate records and reporting for regulatory and internal audits.

Skills

PALM program management

Welfare management

Stakeholder coordination

Compliance knowledge

Leadership

Education

Tertiary qualification in HR/IR

Tools

MS Office

Job description

Costa is Australia’s leading grower, packer and marketer ofpremium-quality fresh fruit and vegetables. People are at the heart of ourbusiness, and across our regions we employ a diverse workforce that helps usgrow and deliver fresh produce to customers in Australia and around the world.

We have an opportunity for an experienced Pacific LabourManager to lead the day-to-day management of Costa’s direct-hire workforceengaged through the Pacific Australia Labour Mobility (PALM) scheme across ourBerry operations. Based in Corindi, NSW, this is a hands-on role withresponsibility for worker welfare and wellbeing, mobilisation, accommodation,transport and compliance.

• A key role supporting the safety, wellbeing andexperience of Costa’s PALM workforce
• The opportunity to lead and develop a committedWelfare and Wellbeing team
• Varied work across worker support, operations,compliance and stakeholder management
• Ongoing learning and career development within aleading Australian horticultural business

About the role

Reporting to the National Operations Manager, you willoversee the delivery of Costa’s Berry PALM program. You will work closely with key stakeholders to ensure arrangements are well coordinated andworkers receive welfare and wellbeing support. Responsibilities include:

• Lead the day-to-day governance and coordinationof Costa’s Berry PALM program
• Coach and support Welfare and Wellbeing Officersand build consistent practice across the regions
• Coordinate worker arrivals, departures,transfers and redeployments with internal teams and service providers
• Oversee worker welfare, wellbeing,accommodation, transport and provider performance
• Manage critical incidents and sensitive workermatters
• Partner with Human Resources on performancematters, investigations and employee relations processes
• Maintain accurate records and reporting forregulatory requirements, audits and internal assurance

What you’ll bring

• Experience managing a PALM, seasonal worker,labour mobility, employee welfare or comparable workforce program
• Experience leading sensitive employee matters,performance processes, investigations or critical incidents
• A culturally responsive approach and the abilityto communicate across language and literacy differences
• Sound knowledge of compliance, reporting, auditevidence and record-keeping requirements
• Strong relationship building skills and theability to work across operational and corporate teams
• Confidence using Microsoft Office, trackers,reports and business systems
• A current driver licence and the ability totravel between regional locations

A relevant tertiary qualification in human resources,employee relations, community services, social sciences, business or a relateddiscipline will be well regarded. First aid, mental health awareness, workplace investigation or incident management training is also desirable, with a willingness to attain relevant training where required.

Other information

This is a multi-region role requiring travel across Costa’sBerry locations. Flexibility is also required to support worker arrivals,seasonal demands and urgent matters outside standard business hours, includingweekends and public holidays.

Closing Date: Thursday, 12 November 2026