Overnight Resident Support – Safety & Wellbeing

Constant Security; Canberra; On-site; AUD 51,000 - 104,000; Part time

Benefits offered by this job

LEAD Academy training

RSO site induction

Employee Assistance Program

Job summary

Constant Security is hiring a Resident Support Officer for overnight shifts at our Canberra student accommodation. This role emphasizes wellbeing, respect, and community support over enforcement, providing a calm, trusted presence after hours.

You’ll respond to concerns, conduct patrols, monitor access, and liaise with management and emergency services. Essential requirements include ACT Security Licence, First Aid/CPR, RSA, Working With Children Check, and availability for overnight shifts.

Qualifications

• Full Australian working rights.
• Current ACT Security Licence.
• First Aid and CPR certification.
• RSA certification.
• Working With Children Check.
• Availability for overnight shifts.
• Strong communication and interpersonal skills.
• Calm, professional and approachable manner.

Responsibilities

• Provide after-hours support to residents.
• Respond to wellbeing concerns with empathy and professionalism.
• Conduct regular security patrols and walkthroughs.
• Monitor access control and shared residential spaces.
• Assist with resident enquiries and access issues.
• Respond to incidents, emergencies and first-response situations.
• Identify hazards and escalate safety concerns.
• Complete incident and daily activity reports and system updates.
• Support a respectful, inclusive residential culture.
• Liaise with property management and emergency services when required.
• Complete shift handovers and maintain operational accountability.

Skills

Communication skills

Interpersonal skills

Empathy

Maturity and sound judgement

Overnight availability

Education

ACT Security Licence

First Aid and CPR

RSA certification

Working With Children Check

Job description

Constant Security is hiring a Resident Support Officer for overnight shifts at our Canberra student accommodation. This role emphasizes wellbeing, respect, and community support over enforcement, providing a calm, trusted presence after hours.

You’ll respond to concerns, conduct patrols, monitor access, and liaise with management and emergency services. Essential requirements include ACT Security Licence, First Aid/CPR, RSA, Working With Children Check, and availability for overnight shifts.