Overnight Guest Concierge & Valet Porter

The Star Ent Group; Sydney; On-site; AUD 34,000 - 40,000; Full time

Benefits offered by this job

Free daily meals on site

Uniform provided

5 weeks annual leave for shift workers

Discounted parking

Restaurant and lifestyle discounts

Diversity & Inclusion focus

Career growth opportunities

Job summary

The Star Grand in Sydney is seeking an Overnight Hotel Porter to deliver exceptional guest experiences across our flagship hotel. You will be the face of the property, guiding guests, managing luggage, and supporting seamless transitions between arrivals and departures.

Key duties include valet parking, luggage handling, and delivering a warm, highly professional guest interaction. A flexible, energetic team player with a valid Australian driver’s license is essential.

Qualifications

• Experience in hospitality or customer-facing roles.
• Excellent communication and polished appearance.
• Ability to quickly learn local area highlights and events.

Responsibilities

• Provide clear directions within the hotel and share information about surrounding areas.
• Greet and welcome guests with warmth and professionalism.
• Handle, store, and deliver luggage to guest rooms efficiently.
• Valet park and retrieve guests' vehicles with precision.
• Maintain parking facilities to high standards and keep them inviting.

Skills

Customer service

Hospitality

Communication

Local area knowledge

Australian driver's license

Flexibility

Teamwork

Job description

The Star Grand in Sydney is seeking an Overnight Hotel Porter to deliver exceptional guest experiences across our flagship hotel. You will be the face of the property, guiding guests, managing luggage, and supporting seamless transitions between arrivals and departures.

Key duties include valet parking, luggage handling, and delivering a warm, highly professional guest interaction. A flexible, energetic team player with a valid Australian driver’s license is essential.