Guest Concierge & Porter

The Star Ent Group; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Free meals on site

Uniform provided

Five weeks annual leave

Discounted parking

Restaurant discounts

Lifestyle benefits

Diversity & Inclusion

Career development

Job summary

The Star Sydney is seeking a friendly Hotel Porter for The Darling to deliver exceptional guest experiences across our luxury hotel. You will be the face of the hotel, greet guests, provide directions, assist with luggage and vehicle valet, and help ensure a seamless, welcoming stay.

Bring strong customer service, polished appearance, energy, and a valid Australian driver’s license. Ability to work a 24/7 roster, and knowledge of local events will help you shine.

Qualifications

• Demonstrated excellence in guest service and hospitality.
• Strong communication and presentation skills.
• Ability to quickly learn local area information and events.

Responsibilities

• Provide directions within the hotel and share local area information.
• Greet and welcome guests with warmth and professionalism.
• Assist with luggage handling and delivery to rooms.
• Perform valet parking and safe vehicle retrieval.
• Maintain parking facilities to high standards.

Skills

Customer service

Communication

Local knowledge

Positive attitude

Driver’s license

Job description

The Star Sydney is seeking a friendly Hotel Porter for The Darling to deliver exceptional guest experiences across our luxury hotel. You will be the face of the hotel, greet guests, provide directions, assist with luggage and vehicle valet, and help ensure a seamless, welcoming stay.

Bring strong customer service, polished appearance, energy, and a valid Australian driver’s license. Ability to work a 24/7 roster, and knowledge of local events will help you shine.