Guest Porter & Front Desk Support — Belong & Grow

22320601; Sydney; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Staff discounts

Flexible hours

Career training

Employee assistance

Referral incentives

Global network

Job summary

Sheraton Sydney on Elizabeth Street is seeking a friendly Porter to greet guests, escort them to rooms, handle luggage and assist the front desk during busy periods.

Be the face of the hotel, building relationships with guests and providing local recommendations while upholding safety and hotel policies.

A current driver’s license, working rights in Australia and prior guest-service experience are preferred; part-time schedule offers flexible hours and staff perks.

Qualifications

• A current driver’s license.
• Relevant experience in a similar role in hospitality is preferred.
• Working rights in Australia.
• Enthusiastic to advance your career in a fast-paced hotel environment.
• Self-motivated with a can-do attitude.
• Energetic and proactive in guest service.

Responsibilities

• Be the “face of the hotel” – welcoming and connecting with guests from arrival to departure.
• Securely park guest cars, deliver bags and amenities per hotel policies.
• Support the front office team in general operational tasks.
• Escort guests to their rooms and explain features and hotel offerings.
• Be an expert on the hotel and surrounding community to exceed guest expectations.
• Build and strengthen relationships with guests to encourage future bookings.

Skills

Guest service

Communication

Driving license

Working rights

Team player

Job description

Sheraton Sydney on Elizabeth Street is seeking a friendly Porter to greet guests, escort them to rooms, handle luggage and assist the front desk during busy periods.

Be the face of the hotel, building relationships with guests and providing local recommendations while upholding safety and hotel policies.

A current driver’s license, working rights in Australia and prior guest-service experience are preferred; part-time schedule offers flexible hours and staff perks.