Overnight Front Office Leader – Part-Time, Career Growth

Novotel Sydney Parramatta; Sydney; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Staff discounts on stays

Staff discounts on dining

Training and career progression

Competitive salary and benefits

Job summary

Novotel Sydney Parramatta is seeking a Part-Time Night Manager to lead our Front Office team during the overnight shift. You will oversee late check-ins, guest requests, and security while supporting the night porter crew to ensure a warm, efficient guest experience.

Key responsibilities include end-of-day admin, cash handling, and coordinating with other departments. Flexibility for weekends/holidays is essential in this role.

Qualifications

• Previous Night Audit or overnight Front Office experience within a hotel environment.
• Previous supervisory or leadership experience within hospitality.
• Strong customer service and communication skills.
• Confidence working independently and making decisions during overnight operations.
• Strong attention to detail and sound administrative skills.
• Experience with Opera Cloud and Microsoft Office.
• A calm, professional and solutions-focused approach.
• Flexibility to work overnight shifts, weekends and public holidays.

Responsibilities

• Welcome and assist late-arriving guests with check-ins and check-outs.
• Handle guest inquiries, requests, and issues promptly and professionally.
• Monitor and maintain the security of the hotel premises throughout the night.
• Perform routine cleaning and maintenance tasks in public areas as required.
• Set up and prepare areas for breakfast or early morning operations.
• Conduct end-of-day administrative tasks, including cash handling and report preparation.
• Provide support to other departments as needed.

Skills

Guest service

Leadership

Communication

Problem solving

Tools

Opera Cloud

Microsoft Office

Job description

Novotel Sydney Parramatta is seeking a Part-Time Night Manager to lead our Front Office team during the overnight shift. You will oversee late check-ins, guest requests, and security while supporting the night porter crew to ensure a warm, efficient guest experience.

Key responsibilities include end-of-day admin, cash handling, and coordinating with other departments. Flexibility for weekends/holidays is essential in this role.