Overnight Front Desk Host — Personal Touch, Gold Coast

Andaz Gold Coast; Gold Coast City; Vor Ort; AUD 45.000 - 60.000; Vollzeit

Zusammenfassung

Andaz Gold Coast is seeking a warm Front Office Host - Overnights for its pre-opening team. You’ll welcome guests, handle check-ins/outs with personal touch, and share local insights to create a memorable arrival.

In a fast-moving environment, you’ll coordinate with colleagues, maintain guest information, and help shape the overnight experience with calm, confident service while upholding Andaz’s distinctive hospitality.

Qualifikationen

• Experience in front office, guest services or a similar hospitality role.
• Must have current and ongoing working rights for Australia.
• Good local knowledge or curiosity to discover the Gold Coast.

Aufgaben

• Welcome guests with warmth and genuine care.
• Create smooth, personal check-in and check-out experiences.
• Build meaningful connections and anticipate guest needs.
• Share local knowledge, recommendations and hidden gems.
• Respond to questions, requests and feedback with a calm, solutions-focused approach.
• Coordinate with colleagues across the hotel to create a seamless stay.
• Maintain accurate guest information and complete front office procedures.
• Support room moves, payments, reservations and other daily hotel operations.
• Help create a welcoming and polished arrival experience at all times.

Kenntnisse

Front desk experience

Guest services

Communication skills

Local knowledge of Gold Coast

Roster flexibility

Collaborative spirit

Tools

Hotel systems

Jobbeschreibung

Andaz Gold Coast is seeking a warm Front Office Host - Overnights for its pre-opening team. You’ll welcome guests, handle check-ins/outs with personal touch, and share local insights to create a memorable arrival.

In a fast-moving environment, you’ll coordinate with colleagues, maintain guest information, and help shape the overnight experience with calm, confident service while upholding Andaz’s distinctive hospitality.