Support at Home Scheduling and Administrative Officer

Bayside Health; Frankston; Hybrid; AUD 40,000 - 44,000; Part time

Benefits offered by this job

Laptop provided

Mobile provided

Generous salary packaging

5 weeks annual leave pro rata

Hybrid working available

Flexible working hours

Job summary

Bayside Health Peninsula's Support at Home team is seeking a Scheduling and Administrative Officer to coordinate client services, manage schedules and support admissions and ongoing care.

You will provide high-quality administrative support to clients, care partners and service providers while working within a multidisciplinary team to ensure accurate records, responsive communication and an exceptional client experience. Hybrid working and flexible hours are available.

Qualifications

• Experience in rostering, scheduling, or coordination roles, preferably in the aged care, community services or health sector.
• Strong administrative and organizational skills with high attention to details
• Excellent verbal and written communication skills
• Ability to manage competing priorities and work in a fast paced environment
• Proficiency in using scheduling software such as ShiftCare, Microsoft office and client management systems
• Demonstrated ability to work both independently and collaboratively as part of a multidisciplinary team
• Clearance including current Police and Working with Children Checks prior to commencement
• Valid Victorian drivers licence

Responsibilities

• Coordinate client services, manage schedules, support admissions and ongoing care
• Provide high-quality administrative support to clients, care partners and service providers
• Work within a collaborative multidisciplinary team to ensure person-centred care and accurate records
• Ensure responsive communication and an exceptional client experience

Skills

Rostering

Scheduling

Coordination

Administration

Communication

MS Office

ShiftCare

Teamwork

Prioritisation

Tools

ShiftCare

Microsoft Office

Job description

Support at Home Scheduling and Administrative Officer

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focussed on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent Part Time - 48 hours per fortnight
• Located in Mornington
• Classification: Grade 1 Level 1 - Level 5, HS1 ($29.22 per hour) - HS17 ($32.30 per hour)* plus super
• Hybrid working available plus flexible working hours
• Laptop and mobile provided
• Generous salary packaging available!
• 5 weeks of annual leave pro rata

The Team & Role

Join Bayside Health Peninsula's Support at Home team and play a key role in helping older Australians remain independent and connected within their community. As the Scheduling and Administrative Officer, you will coordinate client services, manage schedules, support admissions and ongoing care, and provide high-quality administrative support to clients, care partners and service providers. Working within a collaborative multidisciplinary team, you will contribute to the smooth delivery of person-centred care while ensuring accurate records, responsive communication and an exceptional client experience.

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focussed on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent Part Time - 48 hours per fortnight
• Located in Mornington
• Classification: Grade 1 Level 1 - Level 5, HS1 ($29.22 per hour) - HS17 ($32.30 per hour)* plus super
• Hybrid working available plus flexible working hours
• Laptop and mobile provided
• Generous salary packaging available!
• 5 weeks of annual leave pro rata

The Team & Role

Join Bayside Health Peninsula's Support at Home team and play a key role in helping older Australians remain independent and connected within their community. As the Scheduling and Administrative Officer, you will coordinate client services, manage schedules, support admissions and ongoing care, and provide high-quality administrative support to clients, care partners and service providers. Working within a collaborative multidisciplinary team, you will contribute to the smooth delivery of person-centred care while ensuring accurate records, responsive communication and an exceptional client experience.

Skills & Experience Required

• Experience in rostering, scheduling, or coordination roles, preferably in the aged care, community services or health sector.
• Strong administrative and organizational skills with high attention to details
• Excellent verbal and written communication skills
• Ability to manage competing priorities and work in a fast paced environment
• Proficiency in using scheduling software such as ShiftCare, Microsoft office and client management systems
• Demonstrated ability to work both independently and collaboratively as part of a multidisciplinary team
• Clearance including current Police and Working with Children Checks prior to commencement
• Valid Victorian drivers licence

Benefits

• Step into state-of-the-art facilities
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders

Next Steps

For role specific information, please contact Laura Menzies, ********@phcn.vic.gov.au

If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition Team at ***************@phcn.vic.gov.au or 03 9784 2*** (option 1).

The role ceases advertising on 13 November 2026: Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible. We kindly ask that all applications be submitted through the advertised application link, as applications received via email are unable to be progressed.

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/

*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 - 2027salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.