Ward Clerk

Peninsula Health; Frankston; On-site; AUD 50,000 - 65,000; Part time

Benefits offered by this job

Onsite parking

Salary packaging

Novated leasing

Retail discounts

Fitness Passport

Job summary

Bayside Health is hiring a Ward Clerk in the Birth Suite and Maternity team at Peninsula University Hospital, Frankston. This part-time role focuses on delivering clerical support, admissions/discharges, and coordinating enquiries to ensure smooth daily operations while upholding patient confidentiality and high-quality care.

Ideal candidates are customer-focused, organized, and proactive, with experience in healthcare environments and comfort using clinical systems.

Qualifications

• Experience in delivering high-quality customer service in a busy environment.
• Ability to use computers and digital systems effectively.
• Ability to explain information clearly and listen to feedback.

Responsibilities

• Provide efficient clerical and administrative support to staff.
• Assist with patient admissions and discharges.
• Coordinate consumables and manage enquiries/phone calls.
• Support day-to-day operations of the Birth Suite and Maternity service.

Skills

Customer service

Communication

Computer literacy

Clear explanations

Tools

iPM

Oracle

BEIMS

BOS

RosterOn

Job description

Multiple Permanent Part Time Positions Available

• Located at: Peninsula University Hospital, Frankston

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

The Team & Role

Join a dedicated Birth Suite and Maternity team where you'll play an important role in creating a professional, welcoming, and informative experience for patients and visitors. As a Ward Clerk, you will provide efficient clerical and administrative support to staff, assist with patient admissions and discharges, coordinate consumables, manage enquiries and phone calls, and support the smooth day-to-day operation of the service. This role is ideal for someone who is customer-focused, organised, committed to confidentiality, and passionate about delivering high-quality support within a busy healthcare environment.

Skills & Experience Required

• Demonstrated customer service experience
• Ability to use computers and digital systems effectively
• Ability to clearly explain information and listen to feedback in a polite and considerate manner
• Experience using iPM, Oracle, BEIMS, BOS, and RosterOn
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders

Next Steps

For role specific information, please contact Gillian McPartland (***********@phcn.vic.gov.au)

The role ceases advertising on 23 October 2026: Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible.

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Additional Information

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 – 2027 salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.