Administration Worker - Mental Health

Peninsula Health; Frankston; On-site; AUD 11,000 - 14,000; Part time

Benefits offered by this job

Onsite parking

Salary packaging & novated leasing

Exclusive retailer/dining discounts

Fitness Passport access

Employee Assistance Program

Education and training support

Job summary

Bayside Health is seeking an Administration Assistant for the Mental Health and Wellbeing Service. You will deliver professional reception and administrative support, coordinate appointments, and manage patient records in a busy healthcare environment.

As the first point of contact for patients and clinicians, you will work in a collaborative team to ensure confidential and efficient services. The role is permanent part-time at 16 hours per fortnight, located at Peninsula University Hospital,

Qualifications

• Certificate III in business administration or working towards it.
• Experience in a mental health setting is desirable.
• Proficient with MS Office applications.
• Extensive administration experience including switchboard functions.
• Ability to work in a multidisciplinary team and independently.
• Familiarity with Victorian Mental Health and Wellbeing Act 2014.

Responsibilities

• Provide professional reception and administrative support.
• Coordinate appointments and manage patient records and data systems.
• Support day-to-day operations of the Mental Health and Wellbeing Service.
• Act as first point of contact for patients, carers and health professionals.

Job description

• Permanent Part Time, 16 hours per fortnight
• Located at: Peninsula University Hospital, Frankston
• Classification: Grade 2, Year 1 - Year 5 (YC89 - AK17)

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

The Team & Role

Join our Mental Health and Wellbeing Service as an Administration Assistant, where you will play a vital role in delivering exceptional customer service and supporting the day-to-day operations of a busy and dynamic healthcare environment. As the first point of contact for patients, carers and health professionals, you will provide professional reception and administrative support, coordinate appointments, manage patient records and data systems, and contribute to the smooth running of the service. This is an excellent opportunity for a highly organised and customer-focused administrator who thrives in a collaborative team environment and is committed to providing compassionate, responsive and confidential support to both consumers and clinicians.

Skills & Experience Required

• Certificate III in business administration or working towards same
• Previous experience in a mental health setting
• Intermediate to advanced ability to use MS Office suite of programs
• Extensive administration experience and switchboard functions
• Demonstrated ability to work effectively within a multidisciplinary team environment as well as independently
• Familiarity with the provisions of the Victorian Mental Health and Wellbeing Act 2014, including the mental health principles
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders

Next Steps

For role specific information, please contact Erin Zamagni (********@phcn.vic.gov.au)

The role ceases advertising on 17 November 2026: Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible. We kindly ask that all applications be submitted through the advertised application link, as applications received via email are unable to be progressed.

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Additional Information

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.