Outpatient Admin Support

Health; Adelaide; On-site; AUD 64,195 - 67,154; Full time

Benefits offered by this job

Salary packaging

Paid leave

Health & fitness perks

Wellbeing support

Job summary

Health is seeking an enthusiastic administrative professional to join their Neurosurgery team at the Royal Adelaide Hospital. This full-time role involves providing confidential admin support to ensure a positive experience for patients and clinicians.

Responsibilities include managing patient appointments, liaising with various teams, and maintaining accurate records. The ideal candidate is proactive and detail-oriented, thriving in a fast-paced healthcare setting.

Benefits include salary packaging options, flexible work hours, and comprehensive health/perks.

Qualifications

• Experience in administrative roles in healthcare settings.
• Ability to manage appointments and patient records.
• Proven customer service skills.

Responsibilities

• Deliver confidential frontline admin support.
• Manage appointments, enquiries, and referrals.
• Liaise with wards and internal teams.

Skills

Strong communication skills

Attention to detail

Customer service

Microsoft Office proficiency

Job description

Job no: 939854
Work type: Full time
Location: Adelaide CBD

Central Adelaide Local Health Network (CALHN)

• The Royal Adelaide Hospital
• Salary ASO-2 $64,195 -$67,154 p.a. + super + salary packaging
• Full-time temporary up to 1/11/26

About CALHN

At Central Adelaide Local Health Network (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare for our patients, our community, and our people.

About the Role

Join our Neurosurgery team and become the welcoming face of our outpatient service. You’ll manage frontline admin support, build strong relationships with patients and clinicians, maintain accurate records and help create a smooth, positive experience for every visitor.

Responsibilities

• Deliver confidential frontline admin support
• Welcome patients, visitors and clinicians with care
• Manage appointments, enquiries and referrals
• Maintain accurate patient records and data
• Support Neurosurgery clinics and outpatient services
• Liaise with wards, volunteers and internal teams
• Work closely with clinicians and external providers
• Contribute to shared team rosters and daily operations

About You

You’re a proactive admin professional who thrives in a busy healthcare environment. With strong communication skills, a keen eye for detail and a calm, team-focused approach, you’ll help deliver an exceptional experience for patients and staff alike.

• Deliver high quality, confidential customer service
• Manage admin tasks with accuracy and attention to detail
• Communicate confidently with diverse staff and patients
• Use Microsoft Office and learn new systems quickly
• Prioritise workloads and meet deadlines under pressure

Why You’ll Love It Here – CALHN benefits that matter

• Salary packaging – up to $9,010 for living expenses + $2,650 for meals & entertainment + pre‑tax super & novated lease options
• Safe connections – be part of a culture of safety and connectivity, focusing on outcomes and continuous improvements
• Recognition & growth – celebrate success and explore opportunities across CALHN’s many sites
• Flexible work options – speak to us about flexibility options for this role to suit your lifestyle
• Paid leave – with leave loading for rest and recharge
• Health & fitness perks – discounted access to Fitness Passport & free flu vaccinations
• Wellbeing support – Employee Assistance Program for you & your family

Diversity & Inclusion

We’re committed to building an inclusive workplace where everyone feels safe, respected, and supported. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally diverse backgrounds, and LGBTQIA+ communities.

Application Information

• Please refer to the role description for essential educational/vocational qualifications that may be required
• Appointment will be subject to satisfactory Criminal History Clearances and compliant immunisation screening as indicated in the role description.