Outpatient Operations Lead — Process & Change

NSW Health; Liverpool; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

12% superannuation

Annual leave with 17.5% leave loading

One extra day off each month

Salary packaging and novated leasing

Job summary

NSW Health's South Western Sydney Local Health District is seeking an Outpatient Support Officer (Administrative Officer Level 6) to help coordinate outpatient services, support clinicians and administrative staff, and drive improvements in business processes. The role requires understanding of outpatient processes, Medicare billing, change management, and collaboration with multidisciplinary teams.

A C-Class driver's license is required; NSW license conversion rules apply.

Qualifications

• Experience with change management and hospital information systems.
• Knowledge of Medicare billing and outpatient services in NSW hospitals.
• Australian C-Class driver's license with NSW license conversion requirements within probationary period.

Skills

Stakeholder management

Multidisciplinary team management

Change management

Clinical information systems

Medicare billing knowledge

Attention to detail

Job description

NSW Health's South Western Sydney Local Health District is seeking an Outpatient Support Officer (Administrative Officer Level 6) to help coordinate outpatient services, support clinicians and administrative staff, and drive improvements in business processes. The role requires understanding of outpatient processes, Medicare billing, change management, and collaboration with multidisciplinary teams.

A C-Class driver's license is required; NSW license conversion rules apply.