Outpatient Clinics Operations Leader

NSW Health; Central Coast; On-site; AUD 82,000 - 100,000; Full time

Benefits offered by this job

Accrued day off

Annual leave loading

Parental leave

Salary packaging

Relocation assistance

Novated leasing

Job summary

Central Coast Local Health District is seeking a Manager, Outpatient Clinics at Wyong Hospital to lead outpatient administration teams and ensure high-quality, patient-centred services.

You will drive daily operations, improve processes, mentor staff, and collaborate with clinical leaders to align with NSW Health goals. This is a permanent, full-time role with 38 hours per week and a commencing salary from 91,326 AUD per annum.

Qualifications

• Tertiary qualifications in business management or related field, or extensive senior administrative service delivery experience.
• Proven leadership and management skills including staff development, workforce planning, rostering and resource allocation.
• Advanced knowledge of Microsoft Office applications and information management systems with report writing and financial reporting skills.

Responsibilities

• Lead and manage outpatient administration teams, including supervision, performance development, training, and rostering.
• Oversee daily clinic operations, ensuring workflows are efficient and aligned with objectives.
• Identify opportunities for quality improvement and implement policies and changes.
• Build relationships with clinical teams, managers, staff, and stakeholders to support priorities.
• Manage competing priorities, respond to urgent requests, and ensure timely reporting.
• Promote a positive, inclusive culture and high-quality customer service.

Skills

Leadership

Staff development

Workforce planning

Rostering

Conflict management

Communication

Stakeholder management

Change management

Education

Business management degree

Tools

Microsoft Office

Information management systems

Job description

Central Coast Local Health District is seeking a Manager, Outpatient Clinics at Wyong Hospital to lead outpatient administration teams and ensure high-quality, patient-centred services.

You will drive daily operations, improve processes, mentor staff, and collaborate with clinical leaders to align with NSW Health goals. This is a permanent, full-time role with 38 hours per week and a commencing salary from 91,326 AUD per annum.