Outpatient Support officer (Administrative Officer Lvl 6) - Temp FT

NSW Health; Liverpool; Híbrido; AUD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

12% superannuation

Annual leave with 17.5% leave loading

One extra day off each month

Salary packaging and novated leasing

Descripción de la vacante

NSW Health's South Western Sydney Local Health District is seeking an Outpatient Support Officer (Administrative Officer Level 6) to help coordinate outpatient services, support clinicians and administrative staff, and drive improvements in business processes. The role requires understanding of outpatient processes, Medicare billing, change management, and collaboration with multidisciplinary teams.

A C-Class driver's license is required; NSW license conversion rules apply.

Formación

• Experience with change management and hospital information systems.
• Knowledge of Medicare billing and outpatient services in NSW hospitals.
• Australian C-Class driver's license with NSW license conversion requirements within probationary period.

Conocimientos

Stakeholder management

Multidisciplinary team management

Change management

Clinical information systems

Medicare billing knowledge

Attention to detail

Descripción del empleo

Outpatient Support officer (Administrative Officer Lvl 6) - Temp FT

The ideal applicant will bring strong stakeholder and multidisciplinary team management skills, combined with a proactive approach to understanding and improving business processes. Excellent attention to detail and the ability to effectively support and adapt to change will be important in contributing to the successful implementation of improvements across outpatient settings.

A sound understanding of outpatient business processes within NSW public hospitals is essential, together with knowledge of the Medicare Benefits Schedule and its application within the NSW public hospital environment. These skills will support effective collaboration with clinicians, administrative staff and key stakeholders across SWSLHD.

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

Please outline your experience with change management, clinical information systems and hospital funding or revenue processes.

Please describe your knowledge or experience with Medicare billing and outpatient services within a healthcare setting.

Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.

If you’d like more details, we’re here to help.

Diversity, Culture & Inclusion

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact

**********@health.nsw.gov.au

We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

More Than Just a Job – Why Work With Us?

• 12% superannuation
• Salary packaging and novated leasing via
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees

Work-Life Balance

• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave

Grow Your Career

• Discounted gym membership through
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Child Safe Employment

South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementingthe

Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Temporary Positions

For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.