Outpatient Data Quality & Support Specialist

Queensland Government; Brisbane; Vor Ort; AUD 70.000 - 95.000; Vollzeit

Zusammenfassung

Queensland Government is seeking an Outpatient Data Support Officer for the ESM team to ensure accuracy and integrity of outpatient data across Metro South Health in Brisbane. You will monitor data quality issues, generate reports and provide frontline support for ESM inquiries via email, phone and ServiceNow.

You will participate in data quality audits, support security administration, and help develop quick reference guides while contributing to continuous improvement and administrative

Qualifikationen

• Experience in data quality, validation or reporting is essential.

Aufgaben

• Monitor, validate and follow up ESM outpatient data quality issues and corrections through EVA PLUS.
• Generate, maintain and distribute data quality reports, audits and validation information to outpatient areas.
• Provide frontline support for ESM enquiries received through email, telephone and ServiceNow, escalating issues where appropriate.
• Support ESM security administration, including user access requests and regular security key chain audits.
• Develop and maintain quick reference guides while contributing to data quality, team improvement and administrative activities.

Kenntnisse

Data quality

Data validation

Reporting

Attention to detail

Communication

Excel

Word

Analytical thinking

Stakeholder engagement

Tools

ESM (Enterprise Scheduling System)

ServiceNow

EVA PLUS

Jobbeschreibung

Queensland Government is seeking an Outpatient Data Support Officer for the ESM team to ensure accuracy and integrity of outpatient data across Metro South Health in Brisbane. You will monitor data quality issues, generate reports and provide frontline support for ESM inquiries via email, phone and ServiceNow.

You will participate in data quality audits, support security administration, and help develop quick reference guides while contributing to continuous improvement and administrative